Where do I start?
ordering is easy, just follow these simple steps.
We invite you to browse through designs in the invitation gallery or be inspired by the products used to envision your own creation. Then choose the wording and type style you would like from our samples. You may wish to use your own personal wording. Then click on the link to fill in an order enquiry form and one of our staff to contact you to discuss design options or you may call us with your requirements. We will then prepare an obligation free estimate for you.
Samples may be requested before placing an order for a small price.
What happens now?
If you choose to proceed with the order, forward your deposit to confirm your order. As soon as the order is confirmed an artwork proof will be emailed or posted to you and guest list will be provided to begin entering your details. Once your artwork is approved, and if you are happy with the result, simply sign off the proof and return by post, scan and email or fax. We can then start creating your order.
How will my stationery be delivered?
Main invitation orders are preferably sent via a courier, and freight charges are applied only what the company charges us. There are no extra handling charges. Samples and small orders are sent through Australia Post unless specified by you.
When should I expect my invitation order to be complete?
Estimated production time for an order, once all details are confirmed and payment is made, is 3-4 weeks, as stock required is ordered specifically for your order. Remember that your designs are hand crafted, and quality is important.
What are the payment options?
You can make a payment by direct bank deposit, cheque or money order.
What is your ordering policy?
Please read and understand our policy and should you require further information click on the frequently asked questions link. We are always happy to help with your enquiry, and feel free to contact us.
For bonbonierre and other product requests
please submit an enquiry form and we will promptly contact you to confirm your order. We check our enquiries regularly, so be sure to receive a reply from a team member soon! Otherwise call us on 0449 504 379 to speak to one of our staff.
After confirmation of your order, we email an invoice to you with our payment details available. At this stage we do not offer credit card facilities, so we are able to keep our running costs to a minimum, and these savings are passed on to you. We do offer direct bank transfers, personal cheque, and money orders and cash for local customers.
For custom candles
Whether you decide to have a candle design from our gallery, or choose to have your candle(s) designed especially for you, please complete order enquiry form, and we will certainly reply to your request promptly.